Legal Information
Cookie Policy – BioProGreen
This Cookie Policy explains how BioProGreen uses cookies and similar technologies on bioprogreen.com to provide a secure, reliable and personalized shopping experience for our visitors and customers worldwide.
By continuing to browse our website or by accepting cookies through our banner, you agree to the use of cookies as described below, unless you withdraw your consent.
- Worldwide visitors
- WooCommerce store
- Google Analytics 4 & Tag Manager
- YouTube embeds
- WhatsApp chat
- Mailchimp & Google Forms
1. Website Operator & Contact
This website is operated under the brand BioProGreen. For any questions about this Cookie Policy or your data, please contact:
- Brand: BioProGreen
- Website: bioprogreen.com
- Email: contact@bioprogreen.com
Requests related to cookies or privacy will be handled in accordance with applicable laws (including GDPR/ePrivacy for visitors from the EU/EEA, where required).
2. What are cookies?
Cookies are small text files stored on your device (computer, tablet or smartphone) when you visit a website. They allow the site to remember your actions and preferences (such as language, cart, login, browsing) for a certain period of time.
Similar technologies (such as pixels, tags or local storage) may be used for the same purposes. In this policy, “cookies” includes all of these technologies.
Strictly Necessary Cookies
Essential for the website and the online store to function: security, cart, checkout, account login, language and basic performance. These cookies do not require consent and cannot be disabled via our systems.
Performance & Analytics Cookies
Used to understand how visitors use our website (pages visited, time spent, clicks), so we can improve content, navigation and product experience. Example: Google Analytics 4 implemented via Google Tag Manager.
Marketing & Social Media Cookies
Used to display relevant content or campaigns, measure marketing performance, and support embedded services such as YouTube videos, Mailchimp forms or WhatsApp contact buttons.
3. Cookies we use on BioProGreen
The table below lists the main cookies and similar technologies used on our website. Names may vary depending on updates from our partners (Google, YouTube, etc.).
| Name / Example | Provider | Purpose | Category | Retention |
|---|---|---|---|---|
| woocommerce_cart_hash, woocommerce_items_in_cart | BioProGreen (WooCommerce) | Store cart data and keep items linked to your session. | Strictly necessary | Session |
| wp_woocommerce_session_* | BioProGreen (WooCommerce) | Associates a unique ID with your cart and orders. | Strictly necessary | Up to 2 days |
| cookielawinfo_* / viewed_cookie_policy | BioProGreen | Stores your cookie consent choices. | Strictly necessary | Up to 12 months |
| _ga, _ga_* | Google Analytics 4 | Anonymous statistics about visits, traffic sources and interactions. | Analytics (with consent where required) | Up to 13 months |
| _gtm_* | Google Tag Manager | Helps manage and load tags/scripts on the website. | Functional / Analytics | Session / as defined by tags |
| YSC, VISITOR_INFO1_LIVE, PREF | YouTube (Google) | Enable video playback and measure interactions with embedded videos. | Marketing / Media | Session to ~6 months |
| wa_lang / related identifiers | Facilitate contact with our team via WhatsApp chat button. | Functional / Communication | Session / short term | |
| mailchimp_* / mc_* / form cookies | Mailchimp / Google Forms | Manage newsletter subscriptions or form submissions; avoid duplicate displays. | Functional / Marketing (with consent where required) | Varies (session to 12 months) |
This list may be updated to reflect changes in our tools or legal requirements.
4. Your choices & how to manage cookies
- Consent banner: On your first visit (and regularly thereafter), a banner allows you to accept, refuse or customize non-essential cookies.
- Change your preferences: You can review your choices at any time by using the button below or your browser settings.
- Browser settings: You can block or delete cookies via your browser. However, some features (such as cart or checkout) may no longer work correctly.
For visitors from the EU/EEA, non-essential cookies (analytics, marketing) are only activated after your explicit consent, in accordance with GDPR and ePrivacy principles.
5. Third-party services
Some cookies are set directly by trusted partners (Google, YouTube, WhatsApp, Mailchimp, etc.). These providers may process data outside your country of residence. We recommend checking their own privacy and cookie policies for more details.
6. Updates to this Cookie Policy
We may update this Cookie Policy to reflect changes in our practices, the cookies we use, or applicable legislation. Any changes will be published on this page with a new “Last updated” date.
Last updated: November 6, 2025